Is Viator Legit?

Yes, Viator is a legitimate business. Founded in 1995, Viator is a popular online travel company that partners with local tour operators to provide customized experiences and activities in over 2,000 destinations around the world. This company has been around for more than two decades, and has established itself as a reliable source for travelers looking for unique experiences. In this article, we will explore the legitimacy of Viator, as well as its advantages, customer satisfaction, and safety measures.

What is viator?

What is Viator? Viator is a trip-booking company that specializes in providing travelers with access to unforgettable experiences. Founded in 1995, Viator has grown to offer experiences in over 1,500 destinations worldwide. In addition to offering a variety of experiences, the company also provides travelers with helpful resources such as travel advice and reviews from other travelers. As such, Viator has become a trusted source for travelers looking to book trips and experiences.

Viator strives to make booking experiences easy and convenient for its customers. Customers can book their trips and experiences online or through its mobile app. The website also offers helpful features such as a destination-specific search function and a detailed list of experiences in each location.

In addition to providing great experiences, Viator also ensures its customers have access to quality customer service. The company provides customers with access to an extensive customer service team that is available to answer questions and provide assistance with any issues that may arise. Viator also offers a money-back guarantee for all of its services, allowing customers to book trips and experiences with confidence.

So, is Viator legit? The answer is yes. Viator has been providing travelers with access to quality experiences for over two decades. With access to an extensive array of experiences, helpful customer service, and a money-back guarantee, Viator is a trusted source for booking trips and experiences.

Is viator legit?

The question of “Is Viator Legit?” is one that has been asked by many travelers looking to book a tour or activity with the company. Viator is a travel company that offers tours and activities around the world, from Europe to South America and everywhere in between. They offer a variety of experiences, from guided tours to private excursions, and are known for their excellent customer service and excellent value for money.

Viator has an excellent reputation for being reliable and trustworthy. They have been in business since 1999 and have served over 8 million customers in that time. All of their tours and activities are backed by a money-back guarantee which gives travelers peace of mind knowing that they are protected against any potential problems. They also have an A+ rating with the Better Business Bureau, and have been awarded the Trip Advisor Certificate of Excellence for multiple years in a row.

In addition to their excellent reputation, Viator also has an impressive array of safety and security features. They offer secure payment options, and all of their tours and activities are insured with leading travel insurance companies. All of their tour guides are highly experienced and certified, and their customer service team is available 24/7 to answer any questions or concerns that travelers may have. They also provide detailed information about their tours and activities on their website, which makes it easier for travelers to make informed decisions.

Overall, Viator is an excellent choice for travelers looking to book a tour or activity. They have a great reputation, offer excellent value for money, and have a range of safety and security features in place to ensure the best experience for their customers. So, in answer to the question “Is Viator Legit?”, the answer is a resounding yes.

What services does viator provide?

Viator is a popular travel website that provides customers with a variety of services. It is an online marketplace for travelers to book tours, activities, and attractions in more than 2,000 destinations around the world. Viator also offers vacation packages and excursions as well as travel insurance. The website is designed to help customers easily find the perfect trip for them. Customers can browse through a variety of options and read customer reviews to ensure they are making an informed decision.

Viator also offers additional services such as a price-match guarantee, 24/7 customer service, a loyalty program, and a best price guarantee. The price-match guarantee allows customers to save money by ensuring they are getting the best price. Viator’s 24/7 customer service provides customers with quick answers to their questions and helps them with any issues they may encounter. The loyalty program rewards customers for their loyalty by offering discounts and exclusive offers. The best price guarantee ensures customers are always getting the lowest price available.

Viator has been around since 1995 and has gained a reputation for being reliable and providing quality services. The website is secure and provides customers with a variety of payment options. Viator also has an A+ rating from the Better Business Bureau and is well-known for its customer service and customer satisfaction. All of this makes Viator a legitimate and reliable company to book trips with.

What are the benefits of booking with viator?

Booking with Viator can provide a variety of benefits for travelers. With a huge selection of attractions, activities, and experiences, travelers can save time and money. Viator offers great discounts, exclusive deals, and special packages that can help travelers save even more. Additionally, travelers can take advantage of the comprehensive customer service and support that Viator provides. The customer service team is available 24/7 to assist travelers with their booking needs. They can help with any questions, provide tips and advice, and offer assistance if something goes wrong. Additionally, Viator offers flexible payment options, allowing travelers to pay with a credit card or their PayPal account. Finally, Viator provides a Best Price Guarantee, meaning that travelers can be sure they’re getting the best price when they book with Viator. With all of these benefits, it’s no wonder why Viator is one of the most popular sites for booking attractions, activities, and experiences. So, the answer to the question “Is Viator Legit?” is a resounding yes!

How does viator ensure customer satisfaction?

Viator has been a leading provider of travel experiences and activities for over 20 years. They are a trusted resource for travelers, offering a wide selection of experiences and activities in over 2,000 destinations around the world. Viator ensures customer satisfaction by offering a secure booking platform and a customer satisfaction guarantee. Additionally, they provide extensive customer support before, during, and after your experience.

Viator offers a secure booking platform that provides customers with peace of mind when booking activities or experiences. All payments are secured with 128-bit encryption technology and customers have the option to pay via credit card or PayPal. Furthermore, all customer data is kept secure and private. Customers also have the option to review and rate experiences after their purchase, allowing them to provide feedback and read reviews from other customers before booking.

Viator also provides a customer satisfaction guarantee. If customers are unsatisfied with their experience, they can contact support and receive a full refund. Additionally, Viator offers a 24/7 customer service team that is available to answer questions or provide assistance before, during, and after your experience. This ensures that customers have the best possible experience and are satisfied with their purchase.

Overall, Viator is a legitimate company that ensures customer satisfaction through their secure booking platform and customer satisfaction guarantee. They provide extensive customer support before, during, and after your experience, allowing customers to have the best possible experience. With over 20 years of experience, Viator is a trusted resource for travelers looking for unique experiences and activities in over 2,000 destinations around the world.

What security measures does viator take?

Viator is a well-known online travel agency that offers travelers a wide range of tourist activities and services. Since its inception in 1995, the company has grown to become one of the world’s leading travel agencies, partnering with more than 500 attractions in over 2,000 cities worldwide. With its vast selection of activities, Viator is the perfect choice for travelers looking to make the most out of their trip.

However, like any online service, security is a major concern for travelers when it comes to using Viator. Fortunately, Viator takes numerous security measures to ensure that their customers’ data and information remain safe and secure. Viator has implemented a comprehensive security system that includes multiple layers of security and encryption to protect customers.

For starters, Viator uses SSL (Secure Socket Layer) encryption to ensure that all data transmitted over the internet is secure and encrypted. This encryption technology is an industry standard and is used by all major online retailers. In addition, Viator uses a Secure Corporation Verified Seal of Approval to confirm that the site is secure and trustworthy. This seal of approval is a third-party validation that confirms that Viator has taken all necessary security measures to protect their customers.

Viator also implements a number of other security features, such as multi-factor authentication and fraud prevention technology, to help protect their customers. Multi-factor authentication requires customers to provide multiple forms of identification, such as a phone number, email address, or physical address, in order to access their account. This helps ensure that only authorized users have access to sensitive information. Additionally, Viator uses fraud prevention technology to detect suspicious activity and prevent potential fraud.

Overall, Viator takes a number of security measures to ensure that their customers’ data and information remain safe and secure. With their comprehensive security system and numerous additional security features, Viator is a reliable and trustworthy online travel agency.

What payment methods does viator accept?

Viator is a popular travel website that offers travelers the ability to book tours, activities, and attractions at various destinations around the world. Many travelers are curious to know if Viator is legit, and the answer is yes. Viator is a legitimate website and it is completely safe to book tours and activities through their platform.

When it comes to payment methods, Viator accepts a variety of options including major credit cards, debit cards, and PayPal. They also accept Apple Pay and Google Pay. Additionally, they offer a secure payment gateway, which ensures that all payments are processed securely and accurately.

When travelers book their tours or activities through Viator, they can rest assured that their payment information is safe and secure. All sensitive data is encrypted, and the website follows the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that all payments are safe and secure.

In addition to secure payment methods, Viator also offers travelers a variety of other features that make it a great option for booking their tours and activities. They provide travelers with detailed information about the tours and attractions they are booking, including reviews from past customers. This makes it easy for travelers to find the right tour for their needs.

Viator also offers travelers the ability to book their tours and activities in advance and they provide additional discounts for booking multiple tours. This makes it easy for travelers to save money when booking their tours.

Overall, Viator is a legitimate and secure website that offers travelers a variety of payment methods and additional features that make it a great option for booking tours and activities. With their secure payment gateway, detailed information, and discounts, travelers can rest assured that they will have a safe and secure experience when booking through Viator.

What customer reviews say about viator?

When trying to decide whether to use the travel services of Viator, customer reviews can be a helpful tool to decide if the company is legit. Viator is a travel website that specializes in providing bookings for tours, attractions, and activities all over the world. Customers have the ability to book in advance and save money through various deals and discounts. To get a better understanding of whether or not Viator is legit, one should look to reviews from past and present customers.

First, customers can get a good indication of Viator’s legitimacy from the ratings and reviews given on the website. Customers can leave reviews for each tour, attraction, and activity they book, and the ratings reflect the overall satisfaction of the customer. While there are some negative reviews, the majority of reviews are overwhelmingly positive, and customers often praise the quality of the tours, attractions, and activities booked through Viator.

Another way to get an idea of Viator’s legitimacy is to look at reviews from third-party websites. Sites like TripAdvisor and Yelp offer a wealth of information from customers who have used Viator’s services. While these reviews are not always 100% reliable, they do give a good indication of customer satisfaction and the quality of Viator’s services. The reviews on these sites are generally positive, and customers often report having a great experience with Viator.

Finally, customers should also take into account the customer service that Viator provides. Viator offers 24/7 customer service to help with any questions or issues that may arise. The customer service team is highly rated by customers, with many praising their helpfulness and professionalism.

Overall, customer reviews suggest that Viator is a legitimate travel website. The positive reviews and ratings on the website, as well as the reviews on third-party websites, all suggest that customers have a good experience with Viator. Additionally, the excellent customer service provided by Viator gives customers peace of mind that their questions and concerns will be addressed promptly and professionally.

What are the drawbacks of booking with viator?

Booking with Viator, an online marketplace for leisure activities, has become a popular choice for travelers seeking to save money on sightseeing tours, excursions, and other experiences. However, there are some drawbacks to booking with Viator that travelers should understand before making a purchase.

The first issue is that Viator is an intermediary between travelers and local tour operators, which can mean that travelers have less control over the tour they are booking and the itinerary of their experience. This can mean that travelers may not get the experience they were hoping for, as Viator cannot guarantee that the tour they are booking will be of the quality they expected. Additionally, because Viator is an intermediary, travelers may not always be able to get a refund for a canceled tour, as the refund policy is determined by the tour operator, not Viator.

Another issue with booking through Viator is that travelers may not always be able to get the best deal. Viator is a third-party vendor, and as such, they often charge a premium for their services. This can mean that travelers may end up paying more than they would if they had booked directly with the tour operator. Additionally, Viator may not always offer the best discounts, so travelers should compare prices with other tour operators to make sure they are getting the best deal.

Finally, Viator’s customer service may not always be up to par. While Viator has a customer service team to help travelers with booking and other issues, it can be difficult to get ahold of them, and the customer service team may not always be knowledgeable about the tours they are selling. This can lead to frustration for travelers who are unable to get the answers they need.

In conclusion, while booking with Viator can be a great way to save money on leisure activities, travelers should be aware of the drawbacks before making a purchase. These include a lack of control over the tour and itinerary, the possibility of not getting the best deal, and potential issues with customer service. By understanding these issues, travelers can make an informed decision about whether or not Viator is the right choice for them.

How can i reach viator customer support?

When it comes to booking travel, it is important to know that you are dealing with a reputable company. One of the most popular travel booking websites is Viator, but is it legit? The answer is yes, Viator is a legitimate travel booking website and a great resource for finding and booking travel experiences. If you have any questions or concerns about booking a trip through Viator, there are several ways to get in touch with their customer support team.

The first way to get help from the Viator customer support team is to search for answers in their online help section. Here, you can find answers to commonly asked questions about booking trips, canceling trips, and more. If your question or concern is not addressed in the help section, you can contact the customer support team via email. You can also use the live chat feature on their website, where you can speak directly to a customer service representative.

The third way to reach the Viator customer support team is via phone. You can call their customer service line 24 hours a day, seven days a week to speak with a representative. Finally, you can also follow Viator on social media and send them a direct message with any questions or concerns you may have.

Overall, Viator is a legitimate travel booking website and there are several ways to get in touch with their customer support team. Whether you have questions about booking a trip, canceling a trip, or something else, the Viator customer support team is always willing to assist.


Yes, Viator is a legitimate travel company. It is a part of TripAdvisor, the world’s largest travel site, and has over 19,000 professionally curated tour and activity options in over 1,800 destinations around the world. It provides travelers with honest reviews, reliable customer service and secure payment processing. Moreover, Viator is a member of the Safe Travels Global Partnership, which is dedicated to providing safe and secure travel experiences. With all of these features, it is clear that Viator is a legitimate and trusted company.

Frequently asked questions:

How do i book a tour on viator?

You can book a tour on Viator by searching for the tour you are looking for on the website, adding the tour to your cart, and then completing the checkout process.

Is there a way to get a discount on viator tours?

Yes, you can get a discount on Viator tours by signing up for a Viator VIP membership, using promo codes, or booking a package tour.

Is it safe to book tours on viator?

Yes, it is safe to book tours on Viator. All of their tours are verified and reviewed by travelers who have taken the tour, and they also have a secure checkout process.