Can apple fix broken face id? Not so long ago, Apple released the latest iOS 15.6 update with no new features, but with some bug fixes – the OS version is probably the latest, because iOS 16 is waiting for us afterwards.
A perfect update that would do nothing did not break with other users: for example, on the forums people began to complain that after installing iOS 15.6 Face ID stopped working on iPhone. Let’s see what causes the facial recognition problem and how you can fix it.
Carefully! iOS update could break Face ID
Face ID not working after update
Fortunately, the problem is not widespread. There is a separate thread dedicated to him on the MacRumors forum, as well as on Reddit. Face ID issues have affected different smartphones: iPhone 11, 11 Pro, iPhone 12 Pro Max, iPhone 12 mini and even iPhone 13 Pro Max.
After installing the update, Face ID does not recognize the face. Luckily, if you didn’t drop your iPhone on the ground or in water before installing the update, the problem is most likely systemic, so the most effective way is to reset Face ID settings. .
Face ID after update may break. But it’s fixable
- Open Settings.
- Select Face ID & Passcode.
- At the bottom of the page, click Reset Face ID.
Then set up Face ID again by scanning your face. Usually this method works, but sometimes when you reconfigure, a message may appear, and when you try to reconfigure the scanner, it gives the error “Face ID is not available. Try to configure Face ID later.” In this case, try disable password in Face ID settings This article is at the bottom of the page.
Can Apple Fix Broken Face ID?
Forum users admitted that one of the causes of the malfunction could be a dirty Face ID module or auto-brightness problems on a smartphone. To do this, try wiping the scanner, turning on auto-brightness in settings, and turning off the lights in the room. If the backlight level does not change, try correcting it as follows.
The night shift can be a problem
- Disabling Night Shift, but spoils color reproduction and may even affect backlighting. It’s better if you disable True Tone as well.
- Turn off auto-brightness and restart your iPhone, then turn it back on and test the sensor in the dark.
- Perform a factory reset: go to settings, select General, then Reset.
Forum users have also found a working method: this one turn off the iphone, wait for the screen to turn off completely and turn it back on after 10 seconds. Certainly, some report that the restart must be repeated several times: they do not specify how many, but they say that it helps. For other iPhone problems that are fixed by restarting, read our article.
How to Set Up Face ID on iPhone?
Another way is to do reset iphone using a PC program. Of course, you can do it directly through iOS settings, but users recommend doing it through a program on your computer – try PassFab iPhone Unlocker. It’s free and resets your iPhone without entering your Apple ID password.
Face ID issues can be fixed in an easy way
- Download and install PassFab Unlocker from this link.
- Connect iPhone to PC and click “Trust this computer”.
- Launch the program and click “Start”, then “Next”.
- The program will offer to update your version of iOS, if available: click “Download”.
- After installing the update, a screen will appear where the program will ask you to start the reset. Click Start Removal.
- Once the reset is complete, you will need to reconfigure the system when you start your smartphone. It is important not to ignore the Face ID setting: activate it – everything should work.
Also note that Face ID may simply not work due to strong lighting: when exposed to direct sunlight, for example on the street, Face ID does not recognize the user’s face, it so you just have to choose another place.
Not everyone knows about it, so they often complain about the inaccessibility of facial recognition unlocking.
A user noticed that after installing the update, Face ID was not able to scan the face, so he simply increased the brightness of the phone screen to maximum. A similar issue occurs in beta versions of iOS 16, but this will probably help iOS 15 as well. maybe fix it yourself.
