Apple ID Face ID Not Working: 7 Ways to Fix it at Home

Apple ID Face ID Not Working:  Before taking it to an Apple Store, you can try the following.

Face ID is the security technology that Apple has implemented in most of its iPhones, preferring it over the in-display fingerprint sensor. While it’s pretty good at trying to take care of users’ privacy, it’s not free from those issues that cause Face ID to not work properly.

Is your iPhone’s Face ID not working the way you want? Before taking it to an Apple Store, your problem is likely to be easily solved at home so we leave you 7 ways to fix Face ID on your iPhone.

Apple ID Face ID Not Working: 7 Ways to Fix it at Home

Face ID can have several issues but some of them can be solved easily and at home, just by performing some very simple actions such as cleaning devices well or updating iPhone software.

Update iPhone to Latest iOS Version Available

On most occasions, software updates will fix Face ID issues since Apple usually updates the security system after every iOS update and adds new technologies (for example, with iOS 15.4 update, Face ID detects your face wearing a mask).

Normally iPhone will update automatically if connected to electricity but users can do it manually as follows:

  • Open settings
  • Select General
  • Tap Software Update
  • If one is available, select Download and Install

Clean up your iPhone

The iPhone’s TrueDepth camera is so precise that even a dust particle can prevent Face ID from recognizing the face of users or how long it takes to do it. Clean your iPhone’s panel with a microfiber cloth or by using an alcohol-based eyeglass cleaner.

It is also possible that the tempered glass protection of the mobile is obstructing the camera, so you must try to discover this area.

Many Face ID issues can be fixed by cleaning your device or holding it properly

Hold the iPhone well

Something as simple as the way people hold their iPhones may prevent Face ID from working properly, something more common on iPad. We recommend that you apply these tips:

  • Always hold your iPhone or iPad as if taking a selfie.
  • Your Apple device should be about 10 centimeters from your face, all in a natural way and try to keep your arm straight.

Check Face ID Settings on iPhone or iPad

Now go to the internal settings of your iPhone or iPad. The first thing users need to do is check Face ID settings directly from the Settings menu. You do it like this:

  • Open Settings on your iPhone or iPad.
  • Tap Face ID & Password.
  • Enter the access code.
  • In the menu, check that the option “Unlock iPhone or iPad” is active, as well as payment options and passwords.

Reset Face ID face settings

Often users can reset face id face settings, especially if they have undergone major physical changes, such as weight gain or loss. You do it in a very simple way:

  • Open Settings on your iPhone or iPad.
  • Tap Face ID & Password.
  • Enter your 6-digit access code.
  • Tap Reset Face ID and follow the instructions.

There are several internal settings you can make to fix Face ID issues, including restarting your device.

Add an Alternate Appearance

Another suggestion that we can give to all users is to add an alternate appearance. This new feature will allow people to add a new face, whether with a mask, sunglasses, etc. You proceed as follows:

  • Open Settings on your iPhone or iPad.
  • Tap Face ID & Password.
  • Enter your 6-digit access code.
  • Tap Configure Alternate Appearance and follow the on-screen instructions.

Hard Reset iPhone or iPad

A slightly more drastic option, but which may work, is the reset your iPhone or iPad. Before doing this, remember that this will remove all settings and content, but it will usually fix many device issues, especially if it happened after an update. You do it like this:

  • Open Settings on your iPad or iPhone.
  • Select General.
  • Tap Transfer or Reset iPhone or iPad.
  • Choose the option to erase all content and settings
  • Tap Continue and follow the instructions.

If after performing these 7 steps, Face ID still does not work, then the last recommendation is that you take your device to an Apple Store or a site with certified technicians, for repair and analysis. The upside is that Apple no longer needs to change Face ID entirely to fix it.